I ordered a phone online and received it on Jan 18 and now it shows weird dot on display. What is the procedure to exchange the phone?

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I ordered a phone online and received it on Jan 18 and now it has weird dot on display. I would like to exchange it. What is the procedure? Thanks
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Gary Lau

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Posted 2 years ago

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Shay

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What phone was it you purchased online?

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Adonay Ortiz

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: ) if you purchased the phone online or in-store, please contact APPLE first to the number: 1-800-263-3394 for guarantee information and the best assistance.
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David, Mobile Master

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Apple does not deal with phones other than iPhones. The OP indicated that his was an Android phone.
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David, Mobile Master

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To the OP: Contact info from the bottom of the Koodo main page indicates this contact info:

Koodo Webstore:

If you need assistance with an order you placed online at koodomobile.com, contact the Koodo Webstore team at koodo.webstore@koodomobile.com or 1-844 566-3697. Please have your order number handy.

(Edited)
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Gary Lau

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Thanks, I called Koodo already.

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