I ordered a phone Im waiting on a confirmation email. are shipping services available on weekends or can just not get the email till Monday?

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I ordered an iphone 5s five days ago and am still waiting for the confirmation email. Might I be able to get it on the weekend or are prossesing and shipping services only available on weekdays?
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Ella

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Posted 2 years ago

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Chadwick, Mobile Master

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Hello Ella.

Sorry to hear you are still awaiting confirmation. It could possibly take a few more days for full confirmation .But i would think you should have it already. Maybe check your junk folders and spam folders. The only way I believe to get it on the weekends is if you paid extra to have it there. If you dont have the confirmation by Monday, I would definitely use Self-Serve to send an email asking where the confirmation is.

Best of luck!
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Ella

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Alright. Thanks so much. Goodnight.
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Mayumi, Mobile Master

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Koodo Webstore:

If you need assistance with an order you placed online at koodomobile.com, contact the Koodo Webstore team at koodo.webstore@koodomobile.com or 1-844 566-3697. Please have your order number handy.

Hour of operation:
Tuesday to Friday : 3pm to 9pm EST

http://help.koodomobile.com/getting-started-with-koodo/Buying-Online/What-is-your-online-ordering-an...

(Edited)

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