I need to unsuspend my phone but the self serve page appears blank.

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  • Updated 2 years ago
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Hi everyone,

Is anyone else having issues where they are seeing the mobile phone page as blank? I've found my phone (which I suspended while looking for it) and I need to unsuspend it so I can use it again...but I can't seem to do it online because the page has nothing but white space when I click to it.

Is this temporary? Anyone know what's going on?

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J Ko

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Posted 3 years ago

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Photo of Hellothere


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Call Koodo customer service at 1-866-99-KOODO (1-866-995-6636) and they will help you. It's free even if there is no problem with Self Serve, because the law (The Wireless Code) says so.
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Vicki Barton

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Mine says I'm not authorized and I'm the acct holder
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Josie, Employee

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Hi Vicki, can you give us more details on this?  Is there a specific function you're trying to complete in your Self Serve account?  Thanks!

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