I need to set up my prepaid account but I'm using a debit card.

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  • Updated 6 months ago
I need to set up my prepaid account but I'm using a debit card. It says you accept debit cards, but it won't let me continue without an expiration date or cvv2 which aren't actually on my debit card. So I'm super confused and don't know what to do. Help.
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Anna Hayes

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  • Confused and frustrated

Posted 6 months ago

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Sophia, Mobile Master

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Koodo prepaid does not accept debit cards, Anna, unless you mean a Visa debit card. You have a choice of either using a credit card (or Via debit), or purchase top up vouchers from a store...
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Anna Hayes

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I must sound so dumb but I don't know what the difference is between a Visa debit and a debit card. 
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Sophia, Mobile Master

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Here is more information on Visa debit card: https://www.visa.ca/en_CA/pay-with-visa/cards/debit-cards.html