I need to review online order

  • 2
  • Question
  • Updated 9 months ago
Account number
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Tammy Stewart

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  • lost

Posted 9 months ago

  • 2
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Mayumi, Mobile Master

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Online order of your phone?   Are you new to Koodo or existing customer?
We need more info to help you.
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Tammy Stewart

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New just ordered last night. Can hu give me account number and when it ships
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Goran, Mobile Master

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We don't have access here. The forum accounts aren't linked to your service with koodo so the reps here cannot just quickly go to your account either without more info.

You will get an email when it does ship. Did you get an email front Koodo when you registered for service online?did you check your junk folder?
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You-Know-Who

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You will receive an email with your service agreement that shows your account number and another email with a link for Self Serve registration after the order is shipped.
(Edited)
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Mathieu, Mobile Master

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Tammy, shipping usually occurs within a couple of days from the order. It can also take a little bit longer if you are a new customer to receive it.