i need to recover deleted text messages off of my phone can you please help me?

  • 2
  • Question
  • Updated 3 weeks ago
Photo of Oliver Davey

Oliver Davey

  • 80 Points 75 badge 2x thumb

Posted 3 weeks ago

  • 2
Photo of Dinh

Dinh, Mobile Master

  • 32,964 Points 20k badge 2x thumb
hi Oliver,
How did you delete them? and which app did you use for text messages?

If you reset the whole phone without any backup (that saved messages), then the messages might be gone forever.

If you deleted the messages in the message app, the messages might still be on the phone. You could try to click on the 3 dot (:) on the top right of the screen --> Choose Archive, they could be still there.
Photo of Kristina Hedley

Kristina Hedley

  • 182 Points 100 badge 2x thumb
I had to do a factory reset, didn't know that I'd need some messages for a court case. How would I get them back? I was told that I couldn't back the messages up.
Photo of Dennis

Dennis, Mobile Master

  • 187,544 Points 100k badge 2x thumb
If you did a factory reset then they are gone
Photo of Kristina Hedley

Kristina Hedley

  • 182 Points 100 badge 2x thumb
I'm sure tech companies would find a way to retrieve them.
(Edited)
Photo of Allan

Allan, Mobile Master

  • 56,726 Points 50k badge 2x thumb
If you have a court order, Koodo may be able to retrieve them but you'll have to contact them for that.
Photo of Kristina Hedley

Kristina Hedley

  • 182 Points 100 badge 2x thumb
I'll contact them and see if they can help.
Photo of BobTheElectrician

BobTheElectrician

  • 61,918 Points 50k badge 2x thumb
Testimony based on deleted and reconstituted text messages won't get very far.

The only reliable way is for legal reps to get original transcripts from Koodo thru the court system.