I need to change my plan from prepaid to postpaid plan

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  • Updated 4 years ago
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Photo of Melakebrhan Tsegay Tesfa

Posted 4 years ago

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Dennis, Mobile Master

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You will need to sign up as a new postpaid customer and port your prepaid number over
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John Lee

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Once you port your number, your prepaid line/account will be closed.
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Mayumi, Mobile Master

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Also don't forget to bring proper ID for a credit check. They will need 2 pieces of ID.
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Caper800

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I recently moved my son from Prepaid to Postpaid and was told it was not possible to bring his number over. We had to pick a new number. Was I misinformed? Is it possible to port a number from Prepaid to Postpaid?
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Mayumi, Mobile Master

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It should be able to. Did you try log into self serve and port a number?
Self serve > Mobile phone > Change number > option 2 : I want to move a number

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