I need to cancel my kood phone

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Photo of Anibal Cristiano Chibante

Posted 2 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

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Hi Anibal,
You'll need to call customer service. This can not be done online.


You can find the number under contact us on the website.
www.koodomobile.com

Can I ask why you wish to cancel?
(Edited)
Photo of Kira Charron

Kira Charron

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I know that there is no cancellation fee, but will I be charged $10 just for the phone call to cancel??
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Chad Burr, Mobile Master

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You're only charged if u ask a rep to do something you can do yourself via selfserve.

So since you can't cancel it yourself, there's no fee
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Burt Densmore

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How do I stop Koodo from sending all the postings on my gmail messages.  I closed down Koodo and I am now on with Telus for a cheaper plan for my text messages only service.
Photo of Mayumi

Mayumi, Mobile Master

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If you mean you are receiving email notification from "Koodo community" and want to stop.

Go to the top right on this page > Sign Into community > click your name > Profile
> Email & Notifications > unchecked all notification and save

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