I need to ask a question. If i cancel chatr can i still port my sim even tho my account is suspended?

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  • Updated 2 years ago
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Princess Mekwunye

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  • am so sad.

Posted 2 years ago

  • 1
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Robert, Mobile Master

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Hello Princess.

If you cancel your account, you can not transfer your number anymore.
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Princess Mekwunye

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Wat if i wat to port it because i got a new account for koodo. What would i do.
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David, Mobile Master

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If you already have a Koodo account, you can initiate the porting process through the Self-serve portal.
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Mayumi, Mobile Master

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Koodo need active account to port your number in.
I don't know if they(chatr) can  release your number If your account is suspended...
(Edited)