I've been a customer for about 10 years with Koodo.. and over the years I've added my kids as they matured enough for a phone... I have 5 kids and with my husband I already have 5 phones on the account and I'm ready to add another kid. Can exceptions be made to this 5 phone rule?
You can call customer service and see if they can make an exception for you, they'll either do it or not but you'll have to talk to them about it and they may see your a good customer and be able to override the limit. Good luck hope it works out for you Nycole