i need help without being charged 25$ from customer services

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  • Updated 3 years ago
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how do I change my number if my cell phone has no minutes on it I want my number changed I just don't know how to do it well im on line its saying my number is not valid
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Posted 3 years ago

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Sophia, Mobile Master

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The easiest way is through self service. I take it you are on prepaid based on your description...

Log in here: https://prepaidselfserve.koodomobile....

You log in with your email and password, or click "Register now" if you have not yet created an account.
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Dennis, Mobile Master

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Calling koodo does not cost anything.

If self serve is not working and you have an active koodo phone with no mins you can still call *611 to reach Koodo (no charge)

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