I need help setting up home screen for koodo androids

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  • Updated 1 year ago
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Peggy Martell

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Posted 1 year ago

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Goran, Mobile Master

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Could you be more specific please? What sort of home screen are you referring to that needs setting up? What phone do you have?
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Dennis, Mobile Master

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Usually you press and hold, then drag an app icon to move it
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Peggy Martell

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Every time I try to add koodo self serve it says already added to homescreen. ..not there
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Dennis, Mobile Master

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Have you swiped and checked all the pages on your home screen?
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Peggy Martell

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Yes..i think the problem now is my name...my name is Margaret thats whats on my koodo acct..i actually go by the name Peggy...a short nickname for Margaret. ..apparently i need to find role management
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Dennis, Mobile Master

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Sounds like this is your first time logging into self serve.

From what I can gather your self serve account may not have been been created properly.  I would recommend that you send a private message to Koodo via facebook or twitter and a rep would be able to assist you.  Please tell them that when you log in, that you get the role management screen