I need an email to send a customer complaint to koodo

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  • Updated 8 months ago
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Email for customer complaint
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Brenda becker

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  • upset

Posted 8 months ago

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Sophia, Mobile Master

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What is your complaint? You can post it here and a rep will see it for sure.
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frederic landry

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Hi,i need help, i changed my cellphone for a Motorola and when i open the phone it asks for my SIM network unlocking code.I am not able to find HOW TO FIND IT!When i try to connect myself to my account it says that the account is kind of locked and they tell me to contact costumer service.SO I NEED TO TALK TO AN EMPLOYEE PLEASE!IT IS URGENT!!!
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Chad Burr, Mobile Master

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Where did you get this phone?
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Timo Tuokkola, Mobile Master

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If the phone asks for a SIM network unlock code when you insert a koodo sim card, that suggests that the phone is locked to another carrier.
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Brenda becker

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I dont want a "rep" to see it. I want an email for a customer service complaint. I tried to talk to the store in question and am not happy
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Brenda becker

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All that link does is take me back to this community forum page and i can see that isnt helping. Thanx anyway. Back to seething silently
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Dinh, Mobile Master

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@breanda: I would suggest you write a topic here, so everyone can read.

If your trust in Koodo is that low, do you trust them to read your email eventually?
(Edited)
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Robert, Mobile Master

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Here's the link for e-mail : http://koo.do/11k9ZUY
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Allan, Mobile Master

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Brenda, after going to contact us there is a drop down box of all the options, community, email, phone.
Anyways the link Robert gave above is a direct link to there.
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Allan, Mobile Master

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Brenda, after going to contact us there is a drop down box of all the options, community, email, phone.
Anyways the link Robert gave above is a direct link to there.
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Bernard, Official Rep

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@ Brenda what do you mean you don't want a rep to see it? They will. Email is handled by our reps who take calls or occasionally reply here. As As suggested by some customers here (an if it doesn't involve personal info) you could definitely posted here.  
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Brenda becker

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Wanted to complain to someone that can actually do something about it
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Chad Burr, Mobile Master

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So do so. Bernard is an actual Koodo employee!

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