I moved to Europe and figure out that my Samsung Note 4 is locked for local SIM. Is it possible to unlock it?

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I moved to Europe and figure out that my Samsung Note 4 is locked for local SIM. Is it possible to unlock it?   
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ser tov

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Posted 1 year ago

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Allan, Mobile Master

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Yes, if you give Koodo a call they can unlock for you for a fee of $50. Alternatively if you have some time and an internet connection yoy can buy an unlock code online (from ebag for example) for a much cheaper price. $5-$15 but the easiest and guaranteed option would just be to call Koodo
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ser tov

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Thank you. Can I call by Skype?
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Allan, Mobile Master

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Youll have to try it out for yourself. Not sure how toll free works through skype.

Dial 1-866-99-KOODO (1-866-995-6636).

Hours of operation (local time):
Monday − Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
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BobTheElectrician

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Send Koodo a private message via their Facebook page. That will sidestep trying to phone over time zones and toll-free problems.

(Edited)
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ser tov

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Thank you
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Melissa, Employee

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Hey Ser tov! Please keep in mind that you need an active account with us to proceed with the phone unlock.  You can find more information here http://koo.do/1q5gyTB . Thank you! 

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