I migrated my number from Fido...

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I migrated my number from Fido. I asked the seller if I should call Fido to inform the migration. He replied that he would be making a notification to Fido, and I don't call them, otherwise they would create me problems, like trying to cancel my line. What do you think?
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Alexandra

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Alexandra,

Bassically if you call Fido they will pressure you into staying with them. But that's not the only thing; If you call them to cancel it they will cancel it and you will loose your number, in this case you want to keep it. What I always recommend is get Koodo to do everything and then call the old provider maybe a couple days latter to make sure your account was terminated and steps to settle your account with them.
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Alexandra

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Thanks Mathieu, I really was in need of an opinion, not just the seller.
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Yannick

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Welcome in the Koodo family, Alexandra :)

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