i lost my sim just need to know what I need to get a new one

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I have a Samsung galaxy S4 that broke and I can't afford to get it fixed and I managed to loose my sim card. I bought a new phone and I'm just wondering can I get a new sim with the same number? And what things do I need like do I need account number, Identification?
Thanks in advance!
Photo of Nick

Nick

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 105,220 Points 100k badge 2x thumb
Hello.

You would need to buy a new SIM card and activate it on your account and you will keep the same number!
Photo of Nick

Nick

  • 80 Points 75 badge 2x thumb
Awesome thank you! But what will I need to show them like and Identification? Account number?
Photo of Ivan

Ivan, Mobile Master

  • 96,582 Points 50k badge 2x thumb
Nothing. You will activate the SIM yourself on Self Serve (website). Just make sure to buy the correct SIM ($10 for monthly customers, $20 for prepaid).
Photo of Anna

Anna

  • 6,126 Points 5k badge 2x thumb
Hey Nick! Clarification, our Postaid SIM cards are $5, not $10 :).

This conversation is no longer open for comments or replies.