I lost my sim card and i want to transfer the account to my daughter because I don't live in halifax, so she can cancel the account

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866

So I lost my sim card while travelling and now I don't live in halifax, but I'm trying to cancel my account. My daughter does live in halifax so can I transfer my account ownership to her so that she can cancel the account? 
Photo of Natalie Mishreky

Natalie Mishreky

  • 102 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
You can cancel the amount no matter where in Canada you are. Just call them at: 1 (866) 995-6636
Photo of Natalie Mishreky

Natalie Mishreky

  • 102 Points 100 badge 2x thumb
I don't live in Canada anymore
Photo of David

David, Mobile Master

  • 93,614 Points 50k badge 2x thumb
Then you could call +1 647-788-4337 if you wish to cancel.
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,506 Points 100k badge 2x thumb
Transferring the account to someone else will cost $25 for the transfer of ownership. Hard to see how that would be worthwhile just to cancel the account. Where are you other than "not in Canada"?
Photo of Evelina Preshyon

Evelina Preshyon

  • 426 Points 250 badge 2x thumb
Your best bet is to cancel the card,and forget the hassle..
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Doing so would mean dropping into collections eventually. Not recommended
Photo of Natalie Mishreky

Natalie Mishreky

  • 102 Points 100 badge 2x thumb
how do i cancel the card when I'm not in canada and i don't have the sim card anymore?!
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,506 Points 100k badge 2x thumb
You phone koodo at the number provided and say: my number is xxx-xxx-xxxx and I would like to cancel my account.
Photo of Natalie Mishreky

Natalie Mishreky

  • 102 Points 100 badge 2x thumb
Great thank you!

This conversation is no longer open for comments or replies.