I live near the border

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  • Updated 1 year ago
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I live in Niagara Falls Canada and I work at the bottom of Clifton hill. If I step outside the doors to my work place I can see cars crossing the border that's how close I am. I know I can use my settings to turn roaming off but I need my phone for work but I'm being charged for it. Is there anything I can do? Or do I need to leave Koodo?
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Jelisse Landon

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Posted 1 year ago

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In your preferences for Mobile Networks,  set your provider to Koodo rather than automatic.

Your phone will  normally latch on to the strongest signal in your neighbourhood, so limiting your connecton to Koodo should kabosh any accidental roaming. If you do intent to visit the US, you will have to revert that setting or you will get no service at all there.

This is not a uniquely Koodo problem... changing providers will not help as long as your handset is allowed to zero in on the strongest signal regardless, and Koodo has been good in the past on reversing borderline roaming charges.