I just signed up for Koodo, I got a text saying I owe some money but when I sign into the self serve it shows I have no Bill to pay.

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Every time I log in to the self serve it says I do not have a Bill to pay, I got a text a few days ago saying I do owe. 
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Justin Zawada

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Posted 2 years ago

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Robert, Mobile Master

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In case of doubt, give Koodo a call at *611 from your phone. Maybe you've got the phone number of someone who owed money to Koodo. 
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Justin Zawada

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I kept my Rogers number when I switched to Koodo.
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Chadwick, Mobile Master

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In that case dial *611 like Robert suggested, let the know your situation, ALSO sometimes Self Serve can some time for it to update(although its unlikely that is this far behind )
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Timo Tuokkola, Mobile Master

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The latest book can take 2-3 business days to post to self serve once the billing cycle rolls over. I agree that calling koodo will give you a definite answer about what's up though.

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