i just seen a phone i like that they didnt have in store at the time i got my new phone with koodo,

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  • Updated 2 years ago
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i just seen a phone i like that they didnt have in store at the time i got my new phone with koodo, queston is can i trade it in for the one i want?
Photo of Sta'xwai Te'mott Charlie

Posted 2 years ago

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rikkster, Mobile Master

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Hi Sta'xwai Te'mott Charlie,

If the phone you have now is less than 15 days old, is in brand new condition and you have the receipt, then I see no reason why you can't exchange the phone for the one you really want. You may have to pay more money toward the phone you want if it's higher in price than the phone you have now. Or you may receive a credit/refund if the phone you have currently is more expensive than the phone you want.  
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Gloria Taylor

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My phone is 4 months old but I am having trouble with it I am now getting 100s of Koodo Community messages how can I stop this and what are the points for
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Goran, Mobile Master

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What troubles are you getting? If you go into settings on the website here you can turn off receiving message alerts.
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Gloria Taylor

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Ok thanks I will do that.