I just purchased anew phone (LG M 703 yes I know but that is all I need) why can I not get my emails and do searches

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  • Updated 1 week ago
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Dwight Green

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Posted 1 week ago

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Goran, Mobile Master

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Do you have data turned on your phone?
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Dwight Green

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Yes,  thank you for the reply,  while at home  or close to the base I have no troubles .  It is a major problem while on the road (away from home)  no searches , no emails   Any ideas, Thank you.
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Goran, Mobile Master

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Which base? Most CFBs can be fairly remote. You're probably just going where there is no service.
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Paul Deschamps, Mobile Master

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Are you connected to your home WiFi and not connected to cellular data possibly?
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Dwight Green

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Thank you for the reply,  my old phone was with the same carrier and with the same plan, as now. 
    And never  had any issues,  this one has been a pain in the back side.     My old phone operated in the high arctic,  and also at sea (close to shore).  So what gives?   
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Goran, Mobile Master

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Can you see if anyone else is having similar issues with Telus / Koodo? You can put your sim in another phone to see if the problem follows. If it stays with the phone and no one else has issues, that's probably it. It could be faulty or the q6 just has poor reception capabilities
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Dennis, Mobile Master

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Dwight Green

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Thank you for the follow ups.    Every thing seems to be in order, how ever the sim card may be the 
    
likely culprit.  Will give the suggestion a try.   Thank you/cheers