I just ordered and received a new LG G6 from Koodo's online store, my old phone is still the only one receiving texts or calls.

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I just ordered and received a new LG G6 from Koodo's online store, after putting in my SIM card, my old phone (Samsung S4) is still the only one receiving texts or calls. When setting up my new device, I activated the SIM card so I'm not sure what to do now.
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Trent Schawalder

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Posted 2 weeks ago

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Robert, Mobile Master

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Can't you just transfer the old SIM card to your new phone? 
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Mats

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How did you get the new sim activated?
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Trent Schawalder

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The old SIM card is a micro SIM which doesn't fit. Koodo sent me a new card, with my old number and everything else on it to replace it, though. When setting up the phone, they had me send a text to a number I don't remember and received an access code.
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Mats

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Sounds like your new sim card isnt activated. Normally you have to contact Koodo to get a postpaid sim card activated.
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Trent Schawalder

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Alright, I'll try that.