I just ordered a phone online and it hasn't been approved yet, is there anyway I can go pick it up from the store instead?

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As the title says, I already ordered a phone and still waiting on the approval, yet they already made a transaction. Is there anyway possible that I can just go to the store and pick it up instead? It's already paid for and I need a phone asap! Would I have to call and cancel? Go through the whole credit check again? Bring in the ID that I ordered from online? It's also black Friday so it's going to be crazy! Sorry for so many questions but this is an emergency for I have no phone to call from and need a phone right away...I just found out some news and need to travel somewhere. Or else I wouldn't of ordered online. Thanks.
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Posted 2 years ago

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Dustin Sargent

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I just ordered a phone online about 3 hours or so ago and it is still yet to be approved. My guess would be to phone and cancel or possibly go into a koodo store and see if they can cancel such a thing for you. I wasn't charged as the phone was $0 but I'm assuming with black friday they are extremely busy.
My phone was $0 to but after the credit check they put me on the spending limit program so I guess that changed up my bill a bit, I had to pay for the plan, sim, etc. You would think that it would be approved if they can make that kind of transaction. I have no phone to call out from so thought I would try asking online. Koodo should have some kind of chat, would make life a lot easier.
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David, Mobile Master

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The closest to chat is through the Koodo Facebook page, where you can send a private message.
Okay thanks, I sent a message and hopefully will get a reply soon. I just thought they had professionals to answer your questions on here. 

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