I just recently had my phone repaired and just got it back my phone is still under warranty and the screen accidentally broke. Now what I find funny is with my old phone with my case on (it's plastic) nothing happened to the screen. I just got my nexus 5 back two days ago the day after I drop it accidentally on the ground and the whole entire screen broke you can actually see the light. I read a lot of posts saying you guys do not cover any physical damage but I was wondering if you cover any physical damage with the basic warranty after I got it back from the repair centre in Toronto because my old phone has never gotten broken before the screen never easily cracked. I can vouch for a lot of us with not having much money these days so I was wondering since it is probably the repair centre's fault for giving me such a flimsy screen or replacement phone if there's a chance I can get a replacement one sent to me or rather the koodo store near me?