I just got a new htc phone and I don't know how to activate it help

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  • Question
  • Updated 3 years ago
  • Answered
Not working
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Cassandra' N Ian Wier

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  • pissed

Posted 3 years ago

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No
Hi I would call customer service
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Mathieu, Mobile Master

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Hi Cassandra,

Do you already have an account with Koodo? If you do, then you can just get a new SIM card and put in the new SIM's number on self serve.

If you have never had a Koodo account, you will need to find a retail location near you to go and activate your phone and pick out a plan and get all setup with it.

Use this link to find a retail location near you: https://www.koodomobile.com/find-near...
It's already a prepaid on it
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Mathieu, Mobile Master

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If the same SIM card does not work in the new phone, then you will need to go buy a new SIM card and activate it in self serve.
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Veronica

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Hey Cassandra, 

Do you still experience this issue?

Keep us posted!

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