I just activated my new prepaid phone and put new sim card in. And my phone says I have no SIM card in my phone? Why!!??

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  • Updated 1 year ago
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Melissa Fitton

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Posted 1 year ago

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Allan, Mobile Master

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Have you inserted the card correctly? This is a very common and easy mistake! Once you have verified that try removing the SIM and battery (if possible) and turn of the phone. Wait a minute and then put it all back together. If neither of thise things work i would suggest going to a Koodo store. Its possible you recieved a faulty SIM or is there is a problem with your phone. Whichever it is they will be able to figure it out for you!