I haven't used up more than my talk time , yet my bills for the past 2 months are 10 dollars more than what it should be. whom do i contact

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I haven't used up more than my talk time, yet my bills for the past 2 months are 10 dollars more than what it should be. I cant keep paying more for something i haven't used. Whom do I contact?
Photo of Urvi Pajankar

Urvi Pajankar

  • 70 Points
  • frustrated

Posted 1 year ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 107,614 Points 100k badge 2x thumb
Hello Urvi.

Did you check page 3 of your E-Bill?
Photo of Bernard

Bernard, Official Rep

  • 81,122 Points 50k badge 2x thumb
@ Urvi, you have 2 lines with us. Your last invoice was about $61 before taxes. Each line is on a $30 plan with 100 min and 100mb data. Your last bill had no additional charges except $1 for an overseas call. The prior month was $4 for the an overseas from the same country. So all seems as it should be. Please follow Robert's advice above for details.