I have unlimited evenings and weekends (5pm). Why do I have an 'airtime' charge of $23.50 for a 47 minute call after 5pm?

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  • Updated 1 year ago
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Darren Splatt

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Posted 1 year ago

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Dennis, Mobile Master

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What does it say in your detailed pdf ebill?  Was it an airtime charge?  long distance?
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Allan, Mobile Master

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Could you take a screenshot of page 3 of your ebill, excluding any personal information, that shows the charges mentioned?
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Ranjan, Official Rep

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Darren - I see that you made a rate plan change last month and that may have tripped up the way long distance should (or rather should'nt) be charged on your plan. If you shoot us a private message on Facebook, an agent will verify you as the account owner and help look into this.
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Darren Splatt

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Thanks gentlemen. I've sent a message through facebook.