I have unlimited Canada wide minutes and unlimited texting.......I am being charged for air time...why?

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  • Updated 12 months ago
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Lib McMullen

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Posted 12 months ago

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Sophia, Mobile Master

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Did you call to another country perhaps, Lib? You can always check your self service to see what the charges were for... or download your invoice and check pages 3 and further.
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Allan, Mobile Master

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Did you recently change plans? Are you sure this charge isn't for long distance or roaming? Check page 3 of your ebill to view the charge and if you still don't understand take a screenshot, leaving out any personal information and post it here and we can try to help you out.