I have topped up with US minutes and texts and I am now in the US and it keeps on coming up that I am not registered

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  • Updated 5 months ago
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Betty Ackroyd

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Posted 5 months ago

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Dinh, Mobile Master

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Hi Betty,
Have you tried to restart your phone?
Also make sure the network selection was set to Auto and not manually to Koodo.
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If a simple restart does not work, shut down, pull out the SIM, restart (ignore the error message), shut down, re-insert the SIM, then start up one last time.