I have registered 2 pre-paid phones under the same e-mail, but can only see one when I log into Self Serve. How to I check the 2nd account.

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Erika DW

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Posted 3 years ago

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Melissa

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You can't use the same email on two different Accounts. It makes the server go crazy lol. I would recommend going into the one that u can log into and change the email. Than u should be able to log in to the other one once that is done.
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Ahmad

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Melissa is right. Thats because each prepaid line is its own account. Its not like the postpaid plans where you can have multiple lines under one account.
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Chad Burr, Mobile Master

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If you're using gmail, assign the second line an alias that way you'll still get alerts through your normal email

An alias is

Yourgmail+prepaidline2@gmail.com

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