I have oukitel u16 max. Just joined koodo so new sim. Can't call or receive but text and data work

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  • Updated 11 months ago
I have oukitel u16 max. Just joined koodo so new sim. Was working in another phone then transfered to this one. Took a while to finally recognize 4g had to switch APN. Only thing is now calling or receiving calls don't work. Text and data are fine. What's a fix?
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Josh McKever

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Posted 11 months ago

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Goran, Mobile Master

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The problem is that for now you need 3G for voice, and in Canada carriers use 850 and 1900 except for Freedom, which uses 1700/2100mhz. This phone only has 900 and 2100mhz. It has lte compatibility via 2600mhz so until Koodo launches VoLTE and assuming this phone is compatible with it, you won't get voice. Unfortunately you picked the wrong phone for use in Canada. Again assuming VoLTE won't work.