I have not reveived verification email.

  • 1
  • Question
  • Updated 2 months ago
I am a new customer and was activating a new SIM card. I was supposed to receive an email with a verification link, but it has been over two hours and have not yet received an email. I have checked the spam and all other in-boxes.
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Dave Stevens

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  • frustrated

Posted 2 months ago

  • 1
Photo of Erwin


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Hi Dave,

The email address may have been entered incorrectly. I recommend getting in touch with a Koodo employee through Koodo facebook messenger. Another issue could be that your email is link to Telus self-serve.
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Robert, Mobile Master

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In order to contact Koodo via FB : www.m.me/Koodo.