I have not had service since yesterday at 4:30PM. Is there a service outage in the Montréal area?

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  • Updated 3 years ago
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Since yesterday, May 26, at 4:30PM I have not had service. We are now May 27, 10:40AM and I still do not have service. I need my phone for work and I would like to know what is going on.
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Elizabeth Jersey

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Posted 3 years ago

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Jonathan I, Mobile Master

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Try taking out your SIM and battery (if possible) - if not just turn the phone off. Put in the SIM and reboot the phone.

Bills paid up? Airplane mode is off? 3G is enabled in your network settings?
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Mathieu Carrier

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Weird, i am in montreal too and have had no service interruption, the Power Cycle (The procedure Jonathan said) fixes 90% of all problems to be honest, sometimes the phone just needs a reboot. What kind of phone is it?
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Elizabeth Jersey

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Thanks for your help! I tried all of your solutions and I had no luck, so I called Koodo and they were able to solve my problem; but I appriciate the help.

have a great day!
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Melissa

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That's awesome! Glad it was fixed for you
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Dennis, Mobile Master

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Can you share what the problem was?

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