I have no service and I don’t remember my 4-6digit number. Where can I check? I already called Koodo

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melanie

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  • Frustrated

Posted 2 months ago

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Dinh, Mobile Master

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hi melanie:
What do you mean by "4-6 digit number"? was it the passcode on your iphone?
(Edited)
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melanie

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Yeah, in order to access to my profile
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Dinh, Mobile Master

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I assumed "my profile" is the content of your iphone not the online selfserve account.

The passcode is set by the owner of the phone. Koodo didn't set it up. If you forget it, you could follow Apple instruction here https://support.apple.com/en-ca/HT204306

Also, what did Koodo agent say to you, when you contacted them.
(Edited)
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Dennis, Mobile Master

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What did koodo say when you called them?