I have lost my unlocked phone that I was using my Koodo sim card in how can I blacklist it ididnot register the one I withkoodo

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I have lost my unlocked open phone that I purchased from a private cellphone dealer andwas using my Koodo sim in it I want to blacklist it how?
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donna Young

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Posted 2 years ago

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Jonathan I, Mobile Master

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If you know the IMEI # you can register it on the national blacklist at protectyourdata.ca.

Koodo should be able to see what phone used the network last from your SIM and block it but I'm not 100% sure on that.
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Timo Tuokkola, Mobile Master

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Actually, if the lost phone was the last one used on that account you should be able to blacklist it via self serve on the suspend as lost or stolen page. If it doesn't show up there, koodo reps would be able to add the imei of any phone used with that line in the past to the blacklist.