i HAVE LOST MY CELL PHONE ITS MY ONLY COMMUNICATION DEVICE CAN U PLEASE HELP[ ME TO FIND IT

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  • Updated 4 months ago
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SAMSUNG GALAXY GRAND PRIME
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Eithel Brown

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Posted 2 years ago

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Chadwick, Mobile Master

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You will have to contact customer service to see if they can help u track it. Also do not suspend ur account in self serve before calling in or they won't be able to try and track it. Once u call and they try and find it, ask them to suspend ur service until u get it going or whoever had ur phone can rack up your bill
(Edited)
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Eithel Brown

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I HAVE NO WAY OF CONTACTING ANY ONE WITHOUT MY PHONE
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Chadwick, Mobile Master

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Call from Google hangouts or download skype or fongo some type of free internet calling app and call that way to have ur service suspended if u can't do it from self serve. Which u should be able to do. As Mayumi said below, you can track it from android device manager.
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Mayumi, Mobile Master

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Do you have a google account?
Log into Android Device Manager.

Koodo can't find/track your phone.  
(Edited)
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rikkster, Mobile Master

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Android Device Manager (ADM) will only work if the phone is turned on and both data and location services are enabled. If the phone does not have these features enabled, ADM will only give the phones' last known location, when location services were last enabled.
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Teresa Turner

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I lost my phone but have my SIM card can i put it in another phone
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Goran, Mobile Master

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Yes you can. Be sure to report your phone stolen and blacklisted if you suspect that is what happened.
(Edited)
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Mayumi, Mobile Master

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If the SIM fit and the other phone is compatible with Koodo, then yes.