I have cricket and i paid my bill on the 27th and it was due on the 28th when will my data reset? My data is still slow.

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  • Updated 12 months ago
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cynthia

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Posted 12 months ago

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David, Mobile Master

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This forum is for Koodo support. Koodo does not throttle data when you reach your limit. Either it continues at an additional fee, or it shuts off until you choose to add more data, or you wait until the day your new cycle starts, at which time, your data allotment renews.
(Edited)
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Robert, Mobile Master

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You can see when your data resets by logging into self-serve. There's a indicator over there.
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Chad Burr, Mobile Master

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If you log into the cricket account it will show you exactly how many days until your plan expires