I have been waiting for about an hour to get my phone back on the service. I have called 611, and 277. Still happening!!!

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  • Updated 7 months ago
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I have been on the 611 lline for over an hour, and been not been served. I'm becoming angry because I want to find a solution to the problem to get my phone back on service. 
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Raveena Raveendran

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Posted 7 months ago

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Chad Burr, Mobile Master

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Phone hold times are quite long. Just hang in there and eventually they'll get to you.

Sad but true
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Ranjan, Official Rep

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Wait times have been long recently due to a backlog from recent promotions Raveena. Can you tell us a bit more about your problem? We might be able to help find an alternative to calling. Do you know why your service was shutoff? 

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