I have been trying to get through to someone to cancel my account but have been on hold more than a half an hour each time I try to call.

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  • Question
  • Updated 3 months ago
  • Answered
How can someone get through to customer service without wasting a day. I want to cancel my account and I cannot reach anyone.
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Diane Morrison-Robinson

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  • frustrated

Posted 2 years ago

  • 3
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Chadwick, Mobile Master

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The wait times have been long lately. But you could try private messaging via Twitter or Facebook. Don't give any personal info unless they ask for it.
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Paul Pacheco

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Tried that -they told be to post to the community. The community answer is to call the call centre...
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Allan, Mobile Master

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The only way to cancel is by calling in.