I have been trying to change my plan for almost a month now but it wont let me! Is someone even monitoring this website? s

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  • Updated 1 year ago
been trying to change my plan for almost a month now! is someone monitoring this website? it sucks!!!!!!!
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Ennairam Aleuzerb

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  • upset

Posted 1 year ago

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Ranjan, Official Rep

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We'll need some more info. in order to try and help you, 'Ennairam'.
To start, what plan are you trying to switch to, and what message do you get when you do try?
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Ivan, Mobile Master

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Have you already made a change once in this billing cycle? If so, then the system wouldn't allow for additional changes.

What error are you getting?
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Allan, Mobile Master

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One of the most typical errors is that your tab needs to be completely paid off before you can switch plans. If this isn't the case please share the error you are receiving so we can help out!