I have been charged pay per minute on my previous bill when I had unlimited minutes.. can someone please address this

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  • Question
  • Updated 8 months ago
  • Answered
On my October to November bill I was charged over $100 in pay per minutes when I had unlimited calling. 
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Posted 8 months ago

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Photo of Jan Hope

Jan Hope

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Hi luckishay,

Did you check your on line bill and know exactly what you were charged for? 
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Allan, Mobile Master

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Check page 3 of your pdf ebill.
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Bernard, Official Rep

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@luckishay, as per the other customers above if you look at that page you will see the charges are not for minutes (you have unlimited minutes indeed), but for extra data.