I have been charged for data on my phone and I haven't been able to use data. Why am I being charges and how can I reverse these charges?

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  • Updated 1 year ago
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Kay Lemieux

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Posted 1 year ago

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Sophia, Mobile Master

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Have you checked page 3 of your invoice, Kay? What exactly does it say the charge is for? What phone do you have and how did you disable data?
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Robert, Mobile Master

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Are you on a Shock Free Data plan and you were charged data? If that's the case, then something might've went wrong.

Check p.3 of your bill so we can help you out more.