i have a samsung galaxy s4 and it is not running LTE, just 4g. How can I fix this?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I just got a samsung galaxy s4. It runs fine in 4g but I have never been able to connect in LTE. Is there a setting that is incorrect or is there something wrong that needs to be fixed?
Photo of James Hobbs

James Hobbs

  • 70 Points

Posted 3 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,180 Points 100k badge 2x thumb
Are you sure your in an LTE coverage area? Check the coverage maps for Koodo.
Also make sure LTE in enabled in the settings under network settings.
Photo of Veronica


  • 3,528 Points 3k badge 2x thumb
Hello James,

Paul is right, it may be possible that the area where you are doesn’t have LTE coverage. You can check this on our coverage map by following this link: http://koo.do/JbHkbm .

Also, you can see if the LTE settings are enabled by going to Menu—Settings—More—Mobile Networks—Network Mode—then choose LTE/WCDMA/GSM .

Let us know how this worked!

This conversation is no longer open for comments or replies.