I have a request.

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  • Updated 3 years ago
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Hi I'm a international student and I can't speak English well. Please understand me sorry.
Well.. I want to quit Koodo service because I'm going to go back my country. So I'm wondering how much I have to pay including today's usage.
If I pay that, do not have to pay for service from tomorrow anymore ? And already did i pay for the charge of October?
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Posted 3 years ago

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Chad Burr, Mobile Master

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So your last bill (assuming you pay monthly and aren't on prepaid) includes your service for the next month. So all you'd have to pay is whatever you still owe on your tab and any use over and above your plan limits.

you'll need to call Koodo to cancel the service.
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Jason Smith

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If you cancel your service, it will depend on which plan you have and how far you are into your month. Also if you have a TAB with Koodo, you will need to pay the remaining TAB balance on your last bill with Koodo.

Contact Koodo customer service (*611 from your phone) and ask them how much it would cost to cancel today.

I hope this helps.
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Mayumi, Mobile Master

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Also you will be charged up until the end of your billing cycle for your plan. That means the last day of your billing cycle is when your service will stop :)