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I am writing about account xxx-xxx-xxxx The account Email is firstname.lastname@example.org
I have been trying to order a replacement phone for my son over the weekend.
I just spent 25 minutes waiting for a Koodo rep and then another 30 minutes on the phone before she told me that I had to speak to you about problems with the web site.
I logged in and went to SHOP>New Phones.
I tried to order the iPhoneSE 64 G.
I requested the 64 k version
I added it to my CART. It shows $9 per month with $0.00 to pay now.
I then go to my CART to check out and the order is different.
Can you please help me place this order?
My son needs a new phone asap. Since I haven't received a response from the webstore, hopefully you can help.