I am not impressed. I recently upgraded to a LG G4. Come to find out that the leather back plate did not come with the phone as per what it says on the description of the phone on the Koodo site. I called the web store and I have to send the phone back then they send me another phone, makes no sense!! They cannot just send me the back plate. I have already gotten rid of my other phone so if I send this phone back I have no phone. WAY TO GO KOODO!!!