I have a new wireless home phone and now realize that my home security system needs to be connected in order to call out. Can I make it work

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Al Higgs

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Posted 2 years ago

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David, Mobile Master

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Such connections are not supported. They may work or not. Same with Fax machines. This info used to be in the FAQ, but the page is currently missing.
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Ranjan, Official Rep

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Hi guys - the FAQ's are still available. Here's the link to 'home security' question specifically: http://help.koodomobile.com/plans-add-ons-data-and-other-services/koodo-wireless-home-phone/Is-Koodos-wireless-home-phone-compatible-with-home-security-systems As dfbutt said, there's not a black and white answer as you'll need to check with the company you're looking to use to see if they support our service.

Here's a link to all general FAQ's about wireless home phone: http://help.koodomobile.com/plans-add-ons-data-and-other-services/koodo-wireless-home-phone
(Edited)
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Ranjan, Official Rep

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There seems to be an issue with the links not directing to the correct pages for some reason. We'll look into this, but in the meantime - the first link in the above post takes you to the general FAQ's and if you scroll down to the 5th sub-bullet (after 'The basics'), it speaks to home security systems.