i have a new sim card for a different phone and im trying to activate the sim online and cant figure out how?

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  • Question
  • Updated 2 years ago
  • Answered
Photo of Mykayla Schafer

Mykayla Schafer

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Posted 3 years ago

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Dennis, Mobile Master

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On a web browser, log onto self serve.  Then change phones.  Now you can enter your new sim card to activate for your number
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Dana Woon

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Do I have to pay the $35. or because I'm a current customer it will be free?
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Mayumi, Mobile Master

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This service through self serve is still suspended.
You have to call in to upgrade your phone/sim card.
*611 from your Koodo phone, option 6 
There is no charge for this.