I have a broken phone. I have the $60 a month 10G data and don't want to change. It says I have to bring my own phone. no tab?

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Hello I currently have a broken phone but am on the $60 a month 10G data and do not want to change. I don't mind a tab but don't want ta large tab. Can I do this as when I try online it says I have to bring my own phone to keep my plan
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Shauna Mills

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Posted 2 weeks ago

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Paul Deschamps, Mobile Master

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Yes the plan you have is a bring your own phone plan, you can pay full price for the phone or get a phone elsewhere that is compatible and unlocked to us on Koodo. To use a tab you need to change plans however.
(Edited)
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Shauna Mills

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Thank you
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Camilo_A

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Hi there!

For this promotional plan you need to bring your own phone... the plan says it...

So, TAB cant be used, meaning that you will have to purchase a phone and then use it with your Koodo Sim Card.
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Shauna Mills

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I wonder why it keeps popping up when I sign in at that pink star
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David, Mobile Master

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You can avail of the Tab, but only by changing plans to one which meets the Tab requirements.
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Goran, Mobile Master

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It probably didn't have it built in to not show it to people who have a non tab eligible plan. Or its there to potentially get to you onto a more expensive plan.
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Shauna Mills

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Ahhhh of course
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Camilo_A

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IT is very possible that you have an exclusive offer and you see the start with the happy face, you can still benefit from this offer, but you will have to change the plan if you take a phone on the TAB... Bottom line, to use that promo, you will have to give up your plan...

If you want to keep that amazing plan, but your phone out right, more expensive today, but worth it in the long run.
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Shauna Mills

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Yeah I think I'm going to buy the phone outright! I've been trying to find one cheap and refurbished but I think it might be best to buy it new from koodo as I have a $100 with them off a new phone.
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Goran, Mobile Master

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You can also buy used from Kijiji or Facebook marketplaces etc as an option. Just have some patience and you'll find a good deal. Up to you what you prefer to do.
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Shauna Mills

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thank you!
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Bernard, Official Rep

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Shauna, if you say you have a positive tab balance of 150 that can be applied towards the purchase of a new phone. You just can’t take on a negative tab on any size with the plan you have. If you are having trouble online, send us message on Facebook where we can take a look at your account.
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BobTheElectrician

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If I am reading Bernard's comment correctly, you can effectively buy any current Koodo phone at the outright purchase price less $150, which might being a great deal on a mid-priced phone with a new warranty,etc.